Connecting a USB/LAN printer

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Connecting a USB/LAN printer

The touch cash register supports up to 3 connected printers, but just 1 printer can be connected to the cash register directly via a USB port. Eating establishments usually have one printer for receipts and another printer for orders.

The order printer is usually connected to the touch cash register via the customer’s own network. Thus, the printer is connected via the network cable to the active component (router), which also provides the Wi-Fi connection. The touch cash register also has to be connected to this Wi-Fi network. Wi-Fi printers are not recommended due to their unreliable performance because of frequent instability and poor quality of the wireless connection.

A LAN order printer should always be connected by a network cable directly to the router which is also connected to the Dotypos cash register (via cable or wirelessly). Both devices must be in the same network. If the printer is connected to another active component, it may not print properly.

In order to use a printer connected via a network cable with Dotypos, it has to be first connected to the computer with an operating system and then configured in the web interface (web browser).

 

Information about how to set up and operate a mobile printer can be found in the basic guide:

Basic guide for USB/LAN/Wi-Fi printer

 

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To print properly from Dotypos MOBILE (8" cash registers), disable the Android system function Standby intelligent power saving. The procedure for disabling this function is described in our knowledge database.

 

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Dotypos printing options (print settings) are described here. To see how to configure the network LAN printer, go to this chapter. If you set up everything correctly and the printer does not print, please have a look at this article in the knowledge database.