Status of “fiscalized” (registered) orders

<< Click to Display Table of Contents >>

Status of “fiscalized” (registered) orders

How do I check whether an order has been recorded with the Financial Administration?

You can follow the status of individual items or orders and the Financial Administration’s recording of them in Sales history. Individual documents that have not been sent to Financial Administration can be sent here. You can also batch items to be “fiscalized” for all unsent receipts.

When an item has been successfully sent to the Financial Administration and recorded, it will be displayed in Sales history with no prior notification. Just choose an account from the list and click on it.



If you selected the option Do not “fiscalize” document, next to the item will appear the note Account drawn without being fiscalized with the ERS crossed out. Accounts can be filtered by the fiscalization status from the menu 01.


If the account could not be fiscalized (recognized) due to an error, a notice will appear in both the transaction overview01and in the details of the specific settlement 02. The warning exclamation point next to the icon for opening the side menu will also light up04. In this case, check the correct EET settings and Internet connection and then troubleshoot by clicking on the options 03 or 04 (see below).



By clicking the purple icon of the three horizontal dots (see 03 in the figure above) you will open the following menu. There, select the option Fiscalize to try again and send the selected order to the Financial Administration for recording.



How to send documents at once to Financial Administration that have not been sent and recorded earlier?

Documents that have not yet been recorded by the Financial Administration servers can be sent with the option Fiscalize documents in the tile menu. If some documents have not been received by the Financial Administration, you will be notified by the icon menu-chyba. Selecting the option Fiscalize documents will attempt to send (record) again ALL documents that have not been recorded by the Financial Administration.

If the documents are not successfully sent to Financial Administration this way, repeat the recording of the receipts in History (see these instructions).