Customer display

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Customer display

A customer display can be added to the touch cash register, which can be either another tablet with a special application installed to display advertising images and videos or a simplified two-line display on a stand. If the account is active, the charged items and total sum are also displayed. The customer can see which goods have been charged and the total sum.
 

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Prior to setting the customer display in Dotypos, first activate the function customer display in the touch cash register and then configure the second tablet to be used as the customer display. The procedure can be found in this chapter.

 

If your customer display is set up correctly in both the touch cash register and in the tablet showing the customer display, you can start uploading media and creating the playlist, where you define for how long and in which order the images should be visible on the customer display. You can create one playlist for each cash register.

Operating the media consists of two steps:

1.Selecting and loading media to Dotypos Cloud

2.Creating the playlist with the selected media and defining the playing time for each image

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How do I upload media for the customer display?

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Log in to Dotypos Cloud and go to CUSTOMER DISPLAY. In the top right corner click on 01 Media management.

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The files (pictures and videos) can be inserted in two ways. Either drag with the mouse from Windows Explorer to 02 or click Select... 03.

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The selected files will appear in the section 02 where you can either delete them or upload them one by one using the small icons A. To upload all selected files, click on Upload 04. If you want to insert other files to be uploaded, click on Delete 05 to delete them. Uploading the media saves them in Dotypos Cloud for you to use in the playlist.

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Supported media formats

Image type

jpg, jpeg, png

Video type

mp4

Resolution

1920 x 1080 px

 

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For best results use Full HD resolution media, i.e. 1920 x 1080 pixels.

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How do I create a playlist from the uploaded media?

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After uploading the media click again on CUSTOMER DISPLAY. Now you can create a playlist for each cash register. To create a playlist click on Add new playlist.

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In the left section you will see the list of the uploaded media and by clicking 01 you can move the selected medium to the right-side playlist. To delete any wrongly inserted medium, use 05. With every figure added to the field 03 the time it is to be displayed. Finally, name the playlist 02 then save by clicking the button 04.

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Now the playlist is ready and you just have to upload the media into the device (tablet) to be used as the customer display. Go back to the customer display settings in the touch cash register and click on Set. The final step is described here.

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